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eTechhelp is a Manufacturers Representative and Certified Network Engineering firm for the complete line of InGate products. Our services combined with products from InGate Systems allows businesses to secure their networks for the futue in communications that utilize SIP.

Ingate Systems produced the world's first SIP-capable enterprise firewalls and SIParators (a piece of hardware that SIP-enables existing firewalls) for enterprises of all sizes.

 
 

Who needs an Ingate Firewall?

Businesses of all sizes that want to utilize the benefits of SIP-based communications including presence, instant messaging, video/audio conferencing and VoIP telephone solutions need Ingate’s SIP-capable firewalls or SIParators. With existing firewalls lacking the ability to securely allow SIP communications, the InGate product line and implementation services of eTechHelp helps businesses overcome these limitations and utilize their networks for both data and voice communications utilizing SIP.

What is SIP?

SIP (Session Initiation Protocol) is the IETF signaling protocol for global, interoperable presence, messaging, VoIP and audio/video conferencing. Driven by the industry’s leading providers, including Microsoft®, AOL, WorldCom, Cisco and CommWorks, the SIP standard is becoming for IP communications what HTTP is for the Web.. Soon, all realtime communications will be SIP-based. In fact, IP telephone systems are using SIP as a standard.

Why enterprises need SIP based realtime communications?

Realtime communications save time and money while enabling a more effective flow of information to and from businesses . VoIP allows for cost savings and remote offices to be connected via the Internet rather than expensive Wide Area Network connections. Instant messaging enables anytime interaction. Presence directs queries to someone available to answer immediately. Conferencing reduces the need for and cost of travel. Realtime online CRM has been proven to increase sales and customer satisfaction.

All this is available at a lower cost than is possible with traditional phone services. These and other benefits explain why enterprise adoption of real time communications is growing at a rapid rate.

What product do I need and how can I get it installed?

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